How Kept Turns Missed Calls Into Booked Jobs.
No complicated setup. No new software to learn. Kept runs quietly in the background and makes sure no lead slips through the cracks.
A call comes in — and gets missed.
Your tech is on a roof. Your office line is ringing off the hook. A homeowner calls and hits voicemail. Without Kept, that lead is probably gone. With Kept, the next step happens automatically.
Kept sends an instant, branded text-back.
Within seconds, Kept texts the caller from your business number. Something simple: "Hi, this is [Your Business] — sorry we missed you! How can we help?" The message is branded, professional, and human-feeling. The homeowner stays in the conversation instead of calling your competitor.
The customer responds.
Most people will reply. Kept guides the conversation to collect the information you need — what service they need, their address, when they want to be contacted, and anything else that helps your team quote the job.
Lead details are captured and organized.
Every response gets logged. The homeowner's name, number, address, service type, and timeline are stored in a clean pipeline your team can see at a glance. No sticky notes. No missed messages buried in voicemail.
Your team gets notified and follows up.
The right person on your team gets an alert the moment a lead is ready. Call them back, quote the job, and close it. You are not cold-calling — you are following up on someone who already reached out and is still waiting to hear from you.
Follow-ups and review requests keep working after the job.
After the job is done, Kept keeps going. Automated follow-ups check in with the homeowner. Happy customers get a friendly request for a Google review. Your reputation grows without you having to ask manually every single time.
Speed to Lead Wins the Job.
Studies consistently show that the first contractor to respond wins the quote in the majority of cases. Kept puts you first — every time, automatically.
First Response Wins
The contractor who responds first is dramatically more likely to win the job — even if their price is not the lowest.
Homeowners Move Fast
Most homeowners call 2-3 contractors. They book the first one who picks up or texts back. Kept makes sure that is you.
Works After Hours
Kept runs 24/7. Calls that come in at 8pm on a Friday still get a response. Those leads are often your most serious buyers.
See It Working for Your Business.
Book a demo and we will walk you through the exact setup for your trade and service area.
Book a Demo