Last updated: 6/8/2026

These Terms govern your use of gotkept.com and the software and services provided by J. Davis Group LLC ("Kept," "we," "us"). By creating an account or using the service, you agree to these Terms.

The service

Kept provides branded lead-management and customer-communication software, including missed-call text-back, speed-to-lead messaging, review requests, and automated follow-up, delivered on a monthly subscription. The software runs on third-party infrastructure, and your use of it is also subject to those providers' terms.

Accounts

You must provide accurate information and are responsible for activity under your account and for keeping your login secure. You must be a business or authorized to act for one.

Subscriptions, billing, and cancellation

Subscriptions are billed monthly in advance through Stripe at the plan rate quoted to you. A one-time setup fee may apply and is disclosed before you are charged. There is no long-term contract; you may cancel at any time, and cancellation stops future billing. Fees already paid are non-refundable except where required by law. We may change pricing with at least 30 days' notice.

SMS and messaging terms

If you opt in, you may receive text messages from Kept about your account, appointments, and, where separately consented, offers. Message frequency varies, message and data rates may apply, and you can reply STOP to opt out or HELP for help. Consent to receive texts is not a condition of purchase.

If you use the software to send messages to your own customers, you are solely responsible for obtaining valid consent from each recipient, completing your own A2P 10DLC registration, and complying with the TCPA, CTIA Messaging Principles, and all applicable law. You agree not to send messages to anyone who has not given you prior express consent, and to honor opt-outs promptly.

Acceptable use

You agree not to use the service to send spam, deceptive, unlawful, or prohibited content, to harass recipients, or to violate any messaging or privacy law. We may suspend accounts that put deliverability or compliance at risk.

Intellectual property

Kept and its licensors own the software, branding, and site content. You receive a limited, non-exclusive, non-transferable right to use the service while your subscription is active.

Third-party services

The service depends on third-party platforms, including our CRM and messaging provider and Stripe. We are not responsible for outages, changes, or actions of those providers, though we will work in good faith to maintain service.

Disclaimers

The service is provided "as is" and "as available," without warranties of any kind, express or implied, including merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the service will be uninterrupted or error-free, or that it will produce any specific business result.

Limitation of liability

To the maximum extent permitted by law, J. Davis Group LLC is not liable for indirect, incidental, special, or consequential damages, or for lost profits or revenue. Our total liability for any claim is limited to the amount you paid us in the three months before the claim.

Indemnification

You agree to indemnify and hold Kept harmless from claims arising out of your use of the service, your messages to your own customers, or your violation of these Terms or any law.

Termination

You may cancel at any time. We may suspend or terminate access for violation of these Terms or for conduct that risks compliance or other users.

Governing law

These Terms are governed by the laws of the State of California, without regard to conflict-of-law rules. Disputes will be handled in the state or federal courts located in California.

Changes

We may update these Terms and will post the revised version with a new date. Continued use means you accept the changes.

Contact

J. Davis Group LLC

642 James Pl, Pomona, Ca, 91767

support@gotkept.com | 909-675-1776